Orlando MINI
350 South Lake Destiny Drive, Orlando FL 32810 • Toll Free: (877) 241-3290 • Service: (877) 241-3290
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   5.0
      –   Cathy E., SANFORD, FL Jun 14, 2013
  •   5.0
      –   David W., ALTAMONTE, FL Jun 11, 2013
  •   4.5
      –   Rene M., CLERMONT, FL Jun 11, 2013
  •   5.0
      –   Rita M., ORLANDO, FL Jun 10, 2013
  •   5.0
    "LOVED Mini USA and the staff....exceptional!"   –   Dorothy C., SAINT CLOUD, FL Jun 10, 2013
  •   1.5
      –   Ganesh D., ORLANDO, FL Jun 10, 2013
  •   5.0
      –   Lorena S., MAITLAND, FL Jun 10, 2013
  •   5.0
    "Best Car Buying Experience ever. Our Sales Advisor Carl Braun provided exceptional customer service throughout the entire process. He is an absolute Professional."   –   Sandra O., DELAND, FL Jun 10, 2013
  •   5.0
      –   William D., WILDWOOD, FL Jun 10, 2013
  •   5.0
    "I would like to commend Tom Burtke on being a helpful, knowledgeable, friendly salesman and I never felt pressure from him. I would send my friends to see him. P.S. Love my Mini. Harry"   –   Harry S., WINTER PARK, FL Jun 9, 2013
  •   5.0
      –   Elizabeth V., ORLANDO, FL Jun 9, 2013
  •   5.0
    "From sales to finance everything was great."   –   Bryan L., SANFORD, FL Jun 7, 2013
  •   5.0
    "Your sales staff was absolutely wonderful! I will be sending anyone interested in a new car purchase to Orlando Mini!"   –   Deborah S., CLERMONT, FL Jun 7, 2013
  •   5.0
    "Our salesman made this a painless experience!"   –   Christopher S., SORRENTO, FL Jun 6, 2013
  •   5.0
    "Nick was phenomenal and, although the dealership was extremely busy, took care of our sale as quickly as possible"   –   Leslie M., ORLANDO, FL Jun 6, 2013
  •   4.5
      –   Kari F., MERRITT ISLAND, FL Jun 5, 2013
  •   5.0
      –   Stacy S., ORLANDO, FL Jun 5, 2013
  •   5.0
    "My salesman, Jeremy, was just the best you could hope for in a sales person!"   –   Thomas B., ORLANDO, FL Jun 5, 2013
  •   5.0
      –   Joshua F., WINTER PARK, FL Jun 4, 2013
  •   5.0
    "Brittany and Nicholas were exceptional as always!"   –   Cheryl V., KISSIMMEE, FL May 30, 2013
  •   5.0
      –   Madeleine M., SATELLITE BEACH, FL May 30, 2013
  •   5.0
    "Again Jim is the best! We feel like family at a car dealership. Something most people don't ever experience"   –   MINI Owner, BRANDON, FL May 28, 2013
  •   5.0
    "The staff service was excellent. I take exeption with management as they refused to consider a better outside finance offer i brought in from USAA after financial documents were submitted."   –   Javier M., CASSELBERRY, FL May 26, 2013
  •   5.0
      –   Frances F., OVIEDO, FL May 25, 2013
  •   5.0
    "jim is great!"   –   Dawn H., ORLANDO, FL May 22, 2013
  •   4.5
      –   Adam M., ROCKLEDGE, FL May 22, 2013
  •   4.0
      –   Ashley A., ORLANDO, FL May 20, 2013
  •   5.0
    "PLEASURE RIDING"   –   Francis B., THE VILLAGES, FL May 20, 2013
  •   5.0
    "The best car experience of my life!!!! I'm trying to get everyone to buy a Mini!!"   –   James T., ORLANDO, FL May 16, 2013
  •   4.5
      –   Steven A., WINTER PARK, FL May 16, 2013
  •   5.0
      –   Jennifer O., ST CLOUD, FL May 13, 2013
  •   5.0
    "Jim is the most patient sales person I have ever met! This is the second car I have purchased from Jim and won't be the last."   –   Andrea F., ORLANDO, FL May 13, 2013
  •   5.0
    "Jim was so professional and made the process so easy and enjoyable!! Thank you so much for the wonderful service!!!"   –   Jamie W., ORLANDO, FL May 12, 2013
  •   2.0
      –   Cal M., TAVARES, FL May 11, 2013
  •   5.0
    "In addition to my sales person, Nick, I want you to be sure and thank Kent for his help. . . he sold me my first 2 Mini's and steered me in the right direction this time."   –   Jola C., SANFORD, FL May 7, 2013
  •   1.5
      –   Sean C., CELEBRATION, FL May 6, 2013
  •   5.0
      –   James B., ORLANDO, FL May 6, 2013
  •   5.0
    "Chris Cutting was a pleasure to deal with."   –   MINI Owner, ORLANDO, FL May 4, 2013
  •   5.0
      –   Greg P., WINTER PARK, FL May 4, 2013
  •   5.0
      –   Airo W., SANFORD, FL May 4, 2013
  •   5.0
    "EXCEPTIONAL: ARIE WAS THE BEST CAR SALESMAN WE HAVE EVER DEALT WITH IN OVER 50 YEARS. THE ENTIRE PROCESS WAS MADE HASSLE-FREE UNDER HIS DIRECTION - FROM START TO FINISH! WE WILL DEFINITELY BUY ANOTHER MINI (IF ARIE IS STILL THERE)! OH, WE LOVE THE COUNTRYMAN TOO!"   –   Lucy B., WINTER PARK, FL May 3, 2013
  •   5.0
    "Jim Lentini was an excellent sales person. He was friendly, easygoing, and I never felt pressured while working with him."   –   Janell N., ORLANDO, FL Apr 30, 2013
  •   5.0
    "It started out bumpy but Jim did a good job working things out."   –   Nancy Herold N., PALM CITY, FL Apr 30, 2013
  •   5.0
    "Chris Cutting was amazing. His service was outstanding."   –   Jolie T., ORLANDO, FL Apr 30, 2013
  •   5.0
    "I was worried as a fleet delivery I might not get the real MINI delivery experience. The MA was fantastic and gave me a great delivery, explaining every feature and getting the sat radio and my iPhone all working. Great job."   –   Emkay Inc Tr E., ITASCO, IL Apr 29, 2013
  •   5.0
      –   Audrey S., LAKE MARY, FL Apr 29, 2013
  •   5.0
      –   Alfred C., SATELLITE BEACH, FL Apr 28, 2013
  •   5.0
    "Nick was very professional and easy to work with."   –   Jason M., FRUITLAND PARK, FL Apr 28, 2013
  •   5.0
    "Awesome! Jim was great! Answered all questions and was very informative. Great communication!"   –   Donna V., APOPKA, FL Apr 25, 2013
  •   5.0
    "Everyone worked so well together it was the best experience."   –   Michael P., DELTONA, FL Apr 24, 2013
  •   5.0
      –   David S., THE VILLAGES, FL Apr 23, 2013
  •   5.0
      –   Frank V., KISSIMMEE, FL Apr 22, 2013
  •   5.0
    "This was my 5th Mini purchase from Orlando Mini. They have earned my business time and time again!"   –   James A., OVIEDO, FL Apr 21, 2013
  •   5.0
    "Mr. Johnson, the salesman, was fabulous; outstanding service."   –   Betty C., DELAND, FL Apr 19, 2013
  •   4.5
    "Was really pleased that Nick, my sales rep, came to pick me up when it was time to close the deal!"   –   Jennifer G., ORLANDO, FL Apr 18, 2013
  •   5.0
      –   Lynela C., ORLANDO, FL Apr 18, 2013
  •   4.5
      –   Shawn F., GROVELAND, FL Apr 14, 2013
  •   3.5
      –   Gerald G., EUSTIS, FL Apr 12, 2013
  •   5.0
    "After many years of going to dealerships, we realized that Orlando Mini is the place to deal with. Excellent customer service and great staff. Thank you to our sales advisor Chris Cuting and GM Mike Torre. My wife is super happy with her new Mini Countryman."   –   Yamileth R., ORLANDO, FL Apr 10, 2013
  •   5.0
      –   Joseph F., ORLANDO, FL Apr 9, 2013
  •   5.0
      –   Jose G., MERRITT ISLAND, FL Apr 8, 2013
  •   4.5
      –   Lawrence F., ORLANDO, FL Apr 8, 2013
  •   5.0
      –   Christina M., WINTER PARK, FL Apr 8, 2013
  •   5.0
      –   John B., COCOA, FL Apr 8, 2013
  •   5.0
    "Elena Rodriguez, my sales representative, is FANTASTIC!I had the best car buying experience I could ever have hoped for. It was my first time purchasing a car on my own and she made it so easy! Elena was professional, helpful, in constant contact with me, willing to answer every one of my many questions and she did all of this with a smile in her voice. I drove from St. Petersburg to buy my Mini in Orlando because of Elena. And when I got there Elena was simply amazing. She and the financial manager worked with me and we came to a very fair price.I will encourage everyone I know who wants to buy a Mini to buy from Orlando Mini. THANK YOU ELENA...you are the BEST!!"   –   Shoshana K., SAINT PETERSBURG, FL Apr 4, 2013
  •   5.0
    "Jim provided me with exceptional customer service. He was awesome."   –   David F., WINTER GARDEN, FL Apr 3, 2013
  •   4.5
      –   Jim H., QUINCY, FL Apr 2, 2013
  •   5.0
    "Elena once again has given exemplary customer service. This is our second mini we've purchased from her and she is an incredible salesperson."   –   MINI Owner, ORLANDO, FL Apr 2, 2013
  •   5.0
      –   Kelli B., WINTER SPRINGS, FL Apr 1, 2013
  •   5.0
      –   Kathryn B., KISSIMMEE, FL Mar 28, 2013
  •   5.0
      –   Stephanie S., OCALA, FL Mar 27, 2013
  •   5.0
    "Years ago I had a VW Bug. I used to tell people "the only thing worse than the bug is dealing with the dealership." When it comes to Mini, I tell people "The only thing better than driving a mini is dealing with Orlando Mini.""   –   Kristen F., CHULUOTA, FL Mar 27, 2013
  •   5.0
      –   Teddy L., DAYTONA BEACH, FL Mar 27, 2013
  •   5.0
      –   Christine D., CELEBRATION, FL Mar 25, 2013
  •   4.5
      –   Daniel M., ALTAMONTE SPRINGS, FL Mar 25, 2013
  •   5.0
    "Ms Rodriguez exceeded all my expectations"   –   Hiram D., ORLANDO, FL Mar 25, 2013
  •   4.5
      –   Vonn H., KISSIMMEE, FL Mar 23, 2013
  •   5.0
      –   Richard M., THE VILLAGES, FL Mar 22, 2013
  •   4.5
      –   Paula A., DELAND, FL Mar 20, 2013
  •   5.0
      –   Velia R., APOPKA, FL Mar 19, 2013
  •   5.0
    "Orlando Mini provides excellent unique services!"   –   Fan L., WINTER SPRINGS, FL Mar 19, 2013
  •   5.0
      –   Robert D., OVIEDO, FL Mar 19, 2013
  •   5.0
      –   Jane B., THE VILLAGES, FL Mar 19, 2013
  •   5.0
    "Nick was awesome! He was so helpful,he kept us updated on our mini and when it arrived he spent extra time showing us all of the cool gadgets in my new mini!"   –   Danielle K., ORLANDO, FL Mar 18, 2013
  •   5.0
      –   James D., SAINT CLOUD, FL Mar 18, 2013
Service Rating 4.6
  •   5.0
      –   Hiram D., Orlando, FL Jun 14, 2013
  •   5.0
      –   Lourdes L., Davenport, FL Jun 14, 2013
  •   5.0
    "Great service personnel"   –   Sharon M., Ocala, FL Jun 14, 2013
  •   5.0
    "More helpful than other Mini dealers"   –   Betty O., The Villages, FL Jun 14, 2013
  •   5.0
      –   Teresa W., Ormond Beach, FL Jun 12, 2013
  •   4.0
      –   Bibi L., Groveland, FL Jun 12, 2013
  •   4.5
    "good, prompt, courteous service. It is still to far from my home."   –   Alberto M., Bradenton, FL Jun 12, 2013
  •   5.0
      –   Steven S., DAYTONA BEACH, FL Jun 11, 2013
  •   5.0
      –   Yuliya B., Orlando, FL Jun 11, 2013
  •   5.0
      –   Shelley F., Orlando, FL Jun 11, 2013
  •   5.0
    "A superb experience. The service person was very polite, and extremely helpful."   –   Petrus V., Orlando, FL Jun 11, 2013
  •   4.0
      –   MINI Owner, Kissimmee, FL Jun 10, 2013
  •   5.0
      –   Donna B., Deland, FL Jun 10, 2013
  •   5.0
      –   Barbara F., Crescent City, FL Jun 10, 2013
  •   5.0
      –   Jim M., Orlando, FL Jun 10, 2013
  •   5.0
      –   Joanne M., Orlando, FL Jun 10, 2013
  •   4.5
      –   Alfred M., The Villages, FL Jun 10, 2013
  •   4.5
      –   Danielle B., Orlando, FL Jun 10, 2013
  •   5.0
    "The service department is stellar at Orlando Mini- Garrett and Van, as well as Joe always make our visits top notch!"   –   Julie G., Lake Mary, FL Jun 9, 2013
  •   5.0
      –   Anne S., Leesburg, FL Jun 9, 2013
  •   5.0
      –   Henry Y., Debary, FL Jun 9, 2013
  •   5.0
      –   Alphonse S., Orlando, FL Jun 8, 2013
  •   5.0
    "Mr Bowland, as always Great Service Thank you"   –   Linda R., Saint Cloud, FL Jun 7, 2013
  •   3.5
      –   Khoa T., Longwood, FL Jun 7, 2013
  •   5.0
      –   Armando M., Titusville, FL Jun 7, 2013
  •   4.0
      –   Steven S., Altamonte Springs, FL Jun 7, 2013
  •   4.5
      –   Francis B., The Villages, FL Jun 6, 2013
  •   5.0
      –   Anatoly F., Orlando, FL Jun 6, 2013
  •   5.0
      –   Maria M., Gainesville, FL Jun 6, 2013
  •   5.0
      –   Theodore G., The Villages, FL Jun 6, 2013
  •   5.0
      –   Virginia B., Hilliard, FL Jun 5, 2013
  •   5.0
      –   Scott V., Kissimmee, FL Jun 5, 2013
  •   4.0
    "There was a discrepancy in the final work invoice. I reported an issue with my automatic wipers. The work-up said that the vehicle was taken on a 10 mile road trip and unable to reproduce - which I had warned as it's sporadic in nature when the wipers stop working - so they did not change out the sensor. However, the mileage in/out indicated only 4 miles had been driven on the vehicle. So was there a sufficient test completed, or is there an error in the in/out mileage? Either seems somewhat unacceptable as the former may leave me with a defective extra feature and the latter is a compliance issue to ensure cars are not driven unnecessarily (I assume). Because of this, since I'm not sure the issue is actually resolved and I have to question the validity of the test, I can't give this an exceptional rating. I picked up my vehicle after the service center had closed, so I couldn't speak to my advisor in person regarding this item. I've only driven in the rain twice since I picked up my car, so unsure if still an issue."   –   Ross S., Altamonte Springs, FL Jun 4, 2013
  •   2.5
    "The actual people I spoke to and who did the work were great and helpful. The policy that this location has that they do not give loaner cars to people who did not purchase the lease from them, was despicable. I had to travel over one (1) hour to get my Mini serviced because this is the closest dealership to my new home in Florida."   –   MINI Owner, , fl Jun 4, 2013
  •   5.0
    "Noah was great. I had worked for MINI as a Motoring Advisor/Internet Manager. I have seen good and bad MINI Service Advisors, and can honestly say his performance impressed me. Motor on!"   –   Laura P., New Smyrna, FL Jun 4, 2013
  •   5.0
    "Orlando Mini is the ultimate in customer service. You are the best !"   –   Hannah J., Apopka, FL Jun 3, 2013
  •   4.5
      –   Raul M., Davenport, FL Jun 3, 2013
  •   5.0
    "Noah went above and beyond my expectations of customer service. He was courteous and respectful, and he is asset to your company. Great Job Noah!!! Hope we get the same customer service in Colorado."   –   Douglas O., Orlando, FL Jun 3, 2013
  •   5.0
      –   Tara B., Winter Haven, FL Jun 2, 2013
  •   5.0
      –   Carly C., Saint Cloud, FL Jun 2, 2013
  •   5.0
      –   Adriana M., Winter Haven, FL Jun 2, 2013
  •   2.0
    "My appointment was at 8:45, and was told it would take 2-3 hours to reset my computer. I also requested my driver's side armrest to be tightened as it rattled badly over rough pavement. I called back at 1:00 to see if my car was ready. The service attendant said 45 minutes. I asked to send the driver to pick me up. My car wasn't ready until 4:00, 7 hours after I dropped it off, and 4 hours past the promised time of completion. If it was going to take all day, I should have been told this. The armrest still rattles. I don't think it was addressed."   –   MINI Owner, Orlando, FL Jun 2, 2013
  •   4.0
      –   Dorothy W., Marianna, FL Jun 2, 2013
  •   5.0
      –   Sara L., Summerfield, FL Jun 1, 2013
  •   4.5
      –   Elbin M., Kissimmee, FL Jun 1, 2013
  •   3.0
      –   Jackie F., Orlando, FL Jun 1, 2013
  •   4.0
      –   MINI Owner, Leesburg, FL Jun 1, 2013
  •   5.0
      –   John S., Orlando, FL Jun 1, 2013
  •   2.0
    "Every time I have service done at this dealership, I have to come back. It's ALWAYS a hassle. I will not buy another Mini ONLY because this is the only dealership in Orlando."   –   William M., Oviedo, FL May 30, 2013
  •   5.0
    "I am treated like the most important person there...Everyone is always helpful and very nice. My favorite part is that everyone always smiles it makes my day!!!"   –   James T., Orlando, FL May 29, 2013
  •   4.5
      –   Maria T., Indialantic, FL May 28, 2013
  •   5.0
      –   John R., Windermere, FL May 28, 2013
  •   5.0
      –   Richard G., Clermont, FL May 28, 2013
  •   5.0
      –   Walter C., Tallahassee, FL May 28, 2013
  •   5.0
    "ran into a very large raccoon on 95 and ruined the undercarriage and front end. Insurance wanted me to bring locally in Melbourne. I told them NO, I want Orlando Mini as I got my car there and love the service I get there. From the first moment you drive up = service is there...Garrett and Noah and Brian are always very helpful and willing to do whatever to make it right and Brian went out of his way this time with a loaner! He was very flexible and patient with my difficult insurance company. Service kept me up to date with what was happening. Unbelievable service compared to any other car dealership I have gone to or service Dept. I used. I also chatten with Brittany about trade in and leasing a new mini. She sold me one in the p"   –   Karen S., Melbourne, FL May 28, 2013
  •   5.0
      –   Cecilia L., Lake Mary, FL May 28, 2013
  •   5.0
    "Garrett Bowling always makes us feel welcome and part of the Mini family. Chris Cutting also helped us with some tips for sprucing up our grandson's Mini."   –   Lyman S., Celebration, FL May 27, 2013
  •   5.0
      –   Todd S., Jacksonville, FL May 27, 2013
  •   4.0
      –   Rodney R., Casselberry, FL May 27, 2013
  •   5.0
      –   Joy B., Fruitland Park, FL May 27, 2013
  •   4.0
      –   Sheryl H., Orlando, FL May 27, 2013
  •   4.5
      –   Kim D., Apopka, FL May 27, 2013
  •   4.0
    "We were not given an expected time. Only an oil change and it took 1 1/2 hrs.We requested no car wash."   –   Gary/Lynda D., Orlando, FL May 27, 2013
  •   4.5
      –   Charles J., Merritt Island, FL May 27, 2013
  •   5.0
      –   Ronald B., Winter Garden, FL May 26, 2013
  •   5.0
    "Garrett Bowling is wonderful, I used my extended warranty and he made the process easy."   –   Brenda B., Orlando, FL May 25, 2013
  •   5.0
      –   Kimberly T., Orlando, FL May 25, 2013
  •   1.0
      –   Marcantony R., Howey in the Hills, FL May 25, 2013
  •   5.0
      –   William R., Orlando, FL May 24, 2013
  •   4.0
      –   Mary L., Cocoa, FL May 24, 2013
  •   5.0
      –   Ali U., Tallahassee, FL May 24, 2013
  •   5.0
      –   Edeania N., Saint Cloud, FL May 23, 2013
  •   4.0
      –   Serena M., Orlando, FL May 23, 2013
  •   5.0
      –   Kelly W., Orlando, FL May 22, 2013
  •   5.0
    "Garrett is always fantastic"   –   MINI Owner, Orlando, FL May 22, 2013
  •   5.0
      –   Devon D., Orlando, FL May 22, 2013
  •   5.0
      –   Danielle F., WINDERMERE, FL May 21, 2013
  •   5.0
      –   Cherie B., Orlando, FL May 21, 2013
  •   5.0
      –   Lei F., Orlando, FL May 21, 2013
  •   5.0
      –   Kevin A., Ocala, FL May 20, 2013
  •   4.5
      –   Greg M., Ocoee, FL May 19, 2013
  •   5.0
      –   Linda G., Clermont, FL May 19, 2013
  •   5.0
    "Had a great sales rep. Told me alot about my mini I didn"t know."   –   Julianne H., Oviedo, FL May 19, 2013
  •   5.0
      –   Christine H., Casselberry, FL May 18, 2013
  •   5.0
    "Thank you, Garrett. You are a true professional! Thank you for getting my car in and out within the time frame I had based on my hectic schedule."   –   Charles M., Orlando, Florida May 18, 2013
  •   4.0
      –   Christine M., Lake Alfred, FL May 18, 2013
  •   5.0
      –   Anthony P., Winter Park, FL May 18, 2013
  •   5.0
      –   Nancy S., Lake Wales, FL May 17, 2013
  •   5.0
    "Very pleased with Brian the Service Manager. Took great care of me and my mini."   –   MINI Owner, Orlando, FL May 17, 2013
  •   5.0
      –   Todd T., Orlando, FL May 17, 2013
  •   4.0
    "Owners should be notified of recalls in advance....I had to wait for 4 hours when my expected wait, with an appointment, should have been approximately 1.5 hours. I had no idea that my auto needed updated software."   –   ., , May 17, 2013
  •   4.5
      –   Maureen R., Kissimmee, FL May 17, 2013
  •   5.0
      –   Scott G., Lakeland, FL May 16, 2013
  •   5.0
    "When our simple oil change turned out to be bigger issues due to several leaking parts, Orlando MINI was gracious enough to loan us a Countryman for the weekend (which my wife was interested in buying eventually someday.) It really impressed us, and we love the service people at Orlando MINI!"   –   Travis C., Celebration, FL May 16, 2013
  •   3.5
      –   Ken M., Sanford, FL May 16, 2013
  •   4.5
      –   Kathy M., Ocoee, FL May 15, 2013
  •   4.0
      –   Ellen S., Daytona Beach, FL May 15, 2013
  •   5.0
    "Garrett is amazing"   –   Rene B., Orlando, FL May 14, 2013
  •   5.0
    "Garrett is the man!"   –   Richard P., Ocala, FL May 14, 2013
  •   5.0
    "Wonderfully attentive and professional!"   –   Suzette S., Orlando, FL May 13, 2013
  •   5.0
      –   Paul P., Orlando, FL May 13, 2013
  •   5.0
      –   Victor P., ormond beach, FL May 12, 2013
  •   5.0
      –   John C., Oviedo, FL May 11, 2013
  •   5.0
      –   MINI Owner, Chula Vista, CA May 11, 2013
  •   0.5
      –   Roger P., Lake Mary, FL May 11, 2013
  •   3.5
    "friendly staff"   –   Anne B., Kissimmee, FL May 11, 2013
  •   5.0
      –   Tony W., Haines City, FL May 10, 2013
  •   5.0
      –   Jessica L., Fern Park, FL May 10, 2013
  •   4.5
      –   Michael D., Windermere, FL May 9, 2013
  •   5.0
      –   Antonio E., Orlando, FL May 9, 2013
  •   5.0
      –   Joanne S., Orlando, FL May 8, 2013
  •   5.0
    "Thanks for getting my MINI in early, before my appointment!"   –   James D., Daytona Beach, FL May 7, 2013
  •   4.5
      –   Todd T., Orlando, FL May 7, 2013
  •   4.5
      –   Brandon F., Ormond Beach, Florida May 6, 2013
  •   4.5
      –   Cheryl H., Orlando, FL May 6, 2013
  •   5.0
      –   Nicholas F., Orlando, FL May 6, 2013
  •   5.0
      –   Maria T., Deltona, FL May 6, 2013
  •   5.0
      –   Dr. Raul R., Debary, FL May 5, 2013
  •   5.0
      –   Lorena S., Maitland, FL May 5, 2013
  •   5.0
      –   Kirk M., Orlando, FL May 5, 2013
  •   4.0
    "Your service staff is excellent though the fact that my Mini with 39k gentle miles on it has required a new water pump, chain tensioner assembly, engine de-carbon treatment and turbo feed line replacement are troubling when it comes to my feelings about Mini quality. The design and road feel are excellent, built quality is average at best compared to my other cars."   –   Michael F., Orlando, FL May 5, 2013
  •   5.0
    "I think his name is Brian, he was very kind, helpful and efficient."   –   Linda H., Orlando, FL May 5, 2013
  •   5.0
    "... BRILLIANT... Customer service..!!.. Thank you..!!"   –   Carsten R., Winter Haven, FL May 4, 2013
  •   5.0
    "Garrett is the best service adviser I have ever had. I currently bring my other cars to a Porsche dealer and also a Mercedes dealer. I always think they are good but Garrett takes care of me like nobody else. He is professional, courteous and friendly. I wish Garrett could just take care of all our cars."   –   MINI Owner, Miami, FL May 4, 2013
  •   5.0
      –   Ryan G., Clermont, FL May 4, 2013
  •   4.5
    "Living 1.5 hrs from Orlando Mini, and having to make a trip to Orlando, we decided to stop in at Orlando Mini. We said hi to our Sales rep, Elena (who was super by the way), and asked while we were here was it possible to have our Mini checked and see if any servicing was due. She checked, an oil change was due, and without an appointment, the service department took us in. We didn't have to wait long and to top it off, a celebration was going on and we had hamburgs, chips and soda while waiting. Can't beat that!"   –   MINI Owner, The Villages, FL May 4, 2013
  •   5.0
      –   Michael P., Deltona, FL May 4, 2013
  •   4.5
      –   Jeanne S., Orlando, FL May 3, 2013
  •   5.0
      –   Edward S., Deltona, FL May 3, 2013
  •   4.5
      –   Kathleen C., East Moline, IL May 3, 2013
  •   5.0
      –   Lynette S., Tavares, FL May 3, 2013
  •   4.0
      –   Jill T., Gloucester, MA May 2, 2013
  •   5.0
    "Garrett is the best!"   –   Stephanie A., Casselberry, FL May 2, 2013
  •   4.5
      –   James V., The Villages, FL May 1, 2013
  •   5.0
    "Great service. Very expedient."   –   Janice C., Gainesville, FL Apr 30, 2013
  •   5.0
      –   Crystal S., Altamonte Springs, FL Apr 30, 2013
  •   5.0
    "Can't even begin to express my gratitude for the awesome service I received from Bryan, Noah, and the people or person who expertly addressed all of the issues with my car. On customer service alone, I will forever more be a mini owner. Thank you!"   –   Tina W., Winter Springs, FL Apr 29, 2013
  •   5.0
    "A friendly knowledgeable staff and a great waiting area!"   –   Hugo O., Orlando, FL Apr 29, 2013
  •   4.5
      –   Kenneth M., Cocoa, FL Apr 29, 2013
  •   4.5
      –   Ronna G., Vero Beach, FL Apr 29, 2013
  •   4.5
      –   Douglas K., Orlando, FL Apr 29, 2013
  •   5.0
      –   Lois B., Port Orange, FL Apr 28, 2013
  •   5.0
      –   Murphy R., WINTER SPRINGS, FL Apr 27, 2013
  •   5.0
      –   Lawrence F., Orlando, FL Apr 27, 2013
  •   5.0
      –   Anne S., Melbourne, FL Apr 26, 2013
  •   4.5
    "The service advisor was attentative and explained the service requirements."   –   MINI Owner, Clermont, FL Apr 25, 2013
  •   5.0
      –   Marte B., Kissimmee, FL Apr 25, 2013
  •   5.0
      –   Brandi H., Orlando, FL Apr 25, 2013
  •   5.0
      –   Bruce B., Orlando, FL Apr 24, 2013
  •   3.0
    "I detailed to the Service Advisor the fact that I researched extensively on several Mini Blogs the offending noise/rattle coming from the rear of the vehicle. I explained how I adjusted the bumper stops on the hatch door as per the NAM blogs, and how after the fact, the rattle is still present on occasion. Then when I picked the vehicle up I was told only that they found a TSB and "rotated the bumpers" quote. I am sorely disappointed that all my research and explanation fell on deaf ears. To adopt an air of condescension towards your more intelligent costumers is clearly disrespectful. I am a technician by trade and would prefer to converse about the details of the repair with the employee doing the work. This would ensure there is no loss in translation, especially since the noise/rattle is still present to this day."   –   Raymond T., Lake Wales, FL Apr 23, 2013
  •   5.0
      –   Carly C., Saint Cloud, FL Apr 23, 2013
  •   0.5
    "The service I requested to be done was not done. However I was charged for the requested that was not done."   –   Richard D., New Smyrna Beach, FL Apr 23, 2013
  •   5.0
      –   Victor R., Debary, FL Apr 22, 2013
  •   5.0
      –   Cheri R., Belle Isle, FL Apr 22, 2013
  •   5.0
    "Dealing with Orlando Mini is like no other car dealership- from the manager down to the car wash- it is always exceptional!"   –   Juilie G., Lake Mary, FL Apr 22, 2013
  •   5.0
      –   Frank V., Kissimmee, FL Apr 22, 2013
  •   5.0
    "Noah was very professional and expected all my questions. He called promptly when done."   –   Antonio H., Orlando, FL Apr 21, 2013
  •   5.0
    "Make sure Garrett is well recognized for his superb customer service professionalism"   –   Dale C., Melbourne Beach, FL Apr 21, 2013
  •   5.0
      –   Angel B., Orlando, FL Apr 21, 2013
  •   5.0
      –   Sandra P., Winter Park, FL Apr 21, 2013
  •   5.0
      –   James P., Belle Isle, FL Apr 20, 2013
  •   5.0
      –   Michael B., Ormond Beach, FL Apr 20, 2013
  •   5.0
    "Provided timily info on repair status as well options as to what needed to be done."   –   Jeffrey G., Orlando, FL Apr 20, 2013
  •   5.0
      –   Randy R., Deland, FL Apr 20, 2013
  •   5.0
      –   Michael F., Orlando, FL Apr 19, 2013
  •   5.0
      –   Joseph W., Port Orange, FL Apr 18, 2013
  •   5.0
      –   Joanne P., Oviedo, FL Apr 18, 2013
  •   5.0
      –   Nicholas R., Orlando, FL Apr 17, 2013
  •   5.0
      –   Jerry T., Winter Springs, FL Apr 17, 2013
  •   3.5
      –   Richard G., Orlando, FL Apr 16, 2013
  •   4.0
      –   Sheri C., Orlando, FL Apr 16, 2013
  •   4.0
    "There is confusion as to what my warranty covers. This has never happened before."   –   MINI Owner, Championsgate, FL Apr 16, 2013
  •   5.0
      –   Margaret A., Orlando, FL Apr 15, 2013
  •   5.0
      –   David S., Orlando, FL Apr 15, 2013
  •   5.0
      –   Vincenza H., Orlando, FL Apr 15, 2013
  •   5.0
      –   Paul S., Vero Beach, FL Apr 14, 2013
  •   5.0
      –   Jozelle S., Rockledge, FL Apr 14, 2013
  •   4.0
      –   Jeffrey K., Oviedo, FL Apr 14, 2013
  •   5.0
      –   Richard B., Naples, FL Apr 13, 2013
  •   5.0
      –   Thomas L., Orlando, FL Apr 13, 2013
  •   5.0
    "Great service..."   –   Richard C., Summerfield, FL Apr 12, 2013
  •   1.5
    "I'm very upset about my situation with my car. It's the fifth time that i have to bring my car with the same problem. (noise on the back seat) i think is unacceptable that this kind of things happened so many times. I can understand if you think you fix the problem for the first time and something happened I can understand the second chance, but five times?? I can't understand that. I've being driving almost every model of your cars except for mine because of the same problem, and still don't have it. How long I have to wait, and I am going to be 100% secure that this is not going to happened again?"   –   Jolette M., Orlando, FL Apr 11, 2013
  •   5.0
    "Gaarrett was very knowledgeable and helpful."   –   William T., Leesburg, FL Apr 11, 2013
  •   5.0
      –   Adam W., Clermont, FL Apr 11, 2013
  •   5.0
      –   MINI Owner, Clermont, FL Apr 10, 2013
  •   3.5
      –   Thomas W., Oviedo, FL Apr 9, 2013
  •   4.5
      –   Elaine Y., Orlando, FL Apr 9, 2013
  •   5.0
      –   Charlie B., Orlando, FL Apr 8, 2013
  •   4.0
      –   Sauvai C., Orlando, FL Apr 8, 2013
  •   5.0
      –   Catherine L., Windermere, FL Apr 8, 2013
  •   5.0
      –   Todd S., Jacksonville, FL Apr 8, 2013
  •   2.0
    "Car had grease marks in the interior.b"   –   MINI Owner, Vero Beach, FL Apr 7, 2013
  •   5.0
      –   Gerald S., Vero Beach, FL Apr 7, 2013
  •   5.0
    "I had to ask for copy of workorder/receipt. This should be automatically give to use when we pay. I didn,t receive one the last time as I thought there would be one in car.."   –   Billie D., The Villages, FL Apr 7, 2013
  •   4.5
      –   Mary M., New Smyrna Beach, FL Apr 7, 2013
  •   5.0
      –   Sara K., Longwood, FL Apr 7, 2013
  •   3.0
      –   Georgia H., Orlando, FL Apr 6, 2013
  •   4.5
    "First service due, replace damaged tire"   –   Bobby H., Orlando, FL Apr 6, 2013
  •   4.5
    "Considering your customer base is professional working people it would be more beneficial to provide in depth maintenance service on the weekend"   –   Christopher A., Ocoee, FL Apr 6, 2013
  •   4.5
      –   Timothy S., Oviedo, FL Apr 5, 2013
  •   3.0
      –   Israel G., Orlando, FL Apr 5, 2013
  •   5.0
      –   Miriam L., Maitland, FL Apr 4, 2013
  •   5.0
    "Superb service, prompt with clear explanations"   –   Rand M., Kissimmee, FL Apr 4, 2013
  •   4.0
      –   Jennifer N., Orlando, FL Apr 4, 2013
  •   4.0
      –   Eriko G., Orlando, FL Apr 4, 2013
  •   5.0
      –   Steven S., CAPE CANAVERAL, FL Apr 4, 2013
  •   2.0
    "I have brought my car in 2 times. The first time I waited for over 4 hours for the car to be serviced. The second time I left it and it was not even looked at for over 4 hours resulting in a second visit. Because the car was not fixed properly the first time."   –   Bradley S., Orlando, FL Apr 4, 2013
  •   5.0
      –   Luis M., Deltona, FL Apr 4, 2013
  •   5.0
      –   Richard K., Winter Park, FL Apr 4, 2013
  •   5.0
    "Garret is the best!"   –   Cella B., Apopka, FL Apr 4, 2013
  •   5.0
      –   James G., Winter Park, FL Apr 4, 2013
  •   5.0
      –   Helen H., Ocala, FL Apr 3, 2013
  •   5.0
      –   Shirley U., Sorrento, FL Apr 3, 2013
  •   5.0
      –   Kenneth H., Winter Garden, FL Apr 3, 2013
  •   4.0
      –   Kathryn W., Leesburg, FL Apr 3, 2013
  •   5.0
    "I was greeted promptly, did not have to wait long for service, was able to drop my car off later in the week for a software upgrade, called me at home as soon as my car was being washed - all around great experience. Very professional and friendly service, and the coffee was good too."   –   MINI Owner, Sanford, FL Apr 3, 2013
  •   4.0
    "Vehicle wash was unsatisfactory. Rear window was still filthy after I received my car."   –   Alfred M., The Villages, FL Apr 3, 2013
  •   5.0
    "Orlando Mini Service was exceptional. The problem was with having to wait until the next day for the tire inspector to show up. Garrett is one of the best Service Advisors I have ever dealt with."   –   David P., Orlando, FL Apr 2, 2013
  •   5.0
    "I would like to recognize the outstanding efforts of Noah. Noah was put in a difficult situation when the Mini vendor who installs windows cancelled at the last minute. Noah found another installer that could do the installation on short notice. We live in Cocoa, so my wife and I had taken the day off in order to get this service done. The appointment was made many weeks prior to 3/22. Noah informed us that this service could not be done on a Saturday or mobile. Despite your vendor putting Mini in a tough situation, Noah was able to make it happen. Great job!"   –   Margery B., Cocoa, FL Apr 1, 2013
  •   3.5
    "Solid service. Price of repair was steep, however."   –   Robert B., Oviedo, FL Apr 1, 2013
  •   5.0
      –   Matthew R., Sanford, FL Mar 31, 2013
  •   4.0
      –   Cornelia W., Newburyport, MA Mar 31, 2013
  •   5.0
      –   Ernest P., Frostproof, FL Mar 31, 2013
  •   5.0
      –   Denise D., Orlando, FL Mar 31, 2013
  •   5.0
      –   Laura D., Winter Park, FL Mar 31, 2013
  •   5.0
      –   Rex R., Titusville, FL Mar 30, 2013
  •   5.0
    "Advisor was very quick getting my paperwork done and getting me on my way when I first arrived. Vehicle was washed and ready for a quick pick up as well."   –   Cory B., Orlando, FL Mar 30, 2013
  •   5.0
      –   Paul T., Fern Park, FL Mar 30, 2013
  •   5.0
      –   Stacey C., Sanford, FL Mar 30, 2013
  •   5.0
      –   Angela L., Orlando, FL Mar 30, 2013
  •   4.0
      –   Mary C., Indialantic, FL Mar 30, 2013
  •   5.0
      –   Kenneth W., Casselberry, FL Mar 30, 2013
  •   5.0
    "Service was amazing as always. Staff was very friendy!!!"   –   Lauren L., Lake Mary, FL Mar 29, 2013
  •   2.0
    "I called and asked for the service department. I was told they could handle my problem, I explained that I had service done and now my door locks and my blinker was not working the way they were before the service. I was told I needed a appointment. I drove about 40 miles for my appointment, when I got there I told the young man my problems and he jumped into the car and fixed all my problems in a few seconds. All this could have been handled over the phone if they had connected me to the service department as I requested, it would have saved me the drive to and from Orlando for no reason. Please tell your people to connect people to the service department when they have any problems, instead of trying to handle them with no idea of what t"   –   Joseph B., Deland, FL Mar 29, 2013
  •   5.0
      –   Robin S., Orlando, FL Mar 29, 2013
  •   4.5
    "Garrett Bowling was great. Got things done fast."   –   Charles P., Clermont, FL Mar 28, 2013
  •   5.0
      –   ., , Mar 28, 2013
  •   4.5
      –   MINI Owner, Orlando, FL Mar 28, 2013
  •   5.0
      –   Susan W., Saint Cloud, FL Mar 28, 2013
  •   5.0
      –   Judy S., Orlando, FL Mar 27, 2013
  •   5.0
      –   Marianne B., Groveland, FL Mar 27, 2013
  •   5.0
      –   Mary F., Apopka, FL Mar 27, 2013
  •   1.5
    "I went in for an oil change and air filter replacement and a diagnostic test. It took 2 hrs. Why? My car was also displaying an alarm that indicated a low beam light was out. The service advisor told me that I needed a software upgrade for $199 and since my mileage was over 50k the warranty did not cover it. Why?"   –   Kevin K., Daytona Beach, FL Mar 26, 2013
  •   5.0
      –   Sharon A., Tavares, FL Mar 25, 2013
  •   5.0
    "Thanks for working me since I was on vacation in the area"   –   Judith T., Lexington, NC Mar 24, 2013
  •   5.0
    "Mr Martinez was great...exceeded my expectations"   –   Hiram D., Orlando, FL Mar 24, 2013
  •   5.0
      –   Katie M., Sanford, FL Mar 23, 2013
  •   5.0
      –   Dennis D., Orlando, FL Mar 23, 2013
  •   5.0
      –   Jane B., The Villages, FL Mar 23, 2013
  •   5.0
      –   Robert E., Melbourne, FL Mar 23, 2013
  •   5.0
      –   Wendy C., Maitland, FL Mar 23, 2013
  •   4.5
      –   Cynthia K., Orlando, FL Mar 21, 2013
  •   4.5
      –   Mary & Steve K., Bettendorf, IA Mar 21, 2013
  •   4.0
    "It was my first visit to Orlando Mini. When I drove into the service lane, no one came out to meet me. I had no idea where to go to get attention from service. No signs indicate what to do (wait with the car, come inside, etc. It was a little off putting."   –   James W., Apopka, FL Mar 20, 2013
  •   5.0
      –   Louisa C., Orlando, FL Mar 20, 2013
  •   3.0
      –   Lisa M., Altamonte Springs, FL Mar 19, 2013
  •   3.0
      –   Jeffrey M., Orlando, FL Mar 19, 2013
  •   4.0
      –   Jessica A., Belle Isle, FL Mar 19, 2013
  •   4.5
      –   Carl G., The Villages, FL Mar 19, 2013
  •   5.0
    "As always, the people at Orlando Mini made us feel right and home and took exceptional care of our car! We would never go anywhere else:)"   –   Julie G., Lake Mary, FL Mar 19, 2013
  •   5.0
    "The Members of Field's are the very reason we will forever be apart of the Field's Family and never stray. They know each of us by name, even give a friendly hi and hand shake to the kids when out on their personal time and call just to check on us. Keep Calm and Buy Field's!"   –   Melissa H., Sanford, FL Mar 19, 2013
  •   5.0
      –   Steven D., Orlando, FL Mar 19, 2013
  •   4.5
      –   Heather S., Zephyrhills, FL Mar 18, 2013
  •   5.0
      –   Michael P., WINTER SPRINGS, FL Mar 18, 2013
  •   5.0
      –   Irwin G., Winter Garden, FL Mar 18, 2013
  •   0.5
      –   MINI Owner, Tallahassee, FL Mar 17, 2013
Orlando MINI 350 South Lake Destiny Drive Orlando , FL 32810 Sales: (877) 241-3290